SHIPPING & SHIPPING COSTS
We offer the following shipping methods:
1. DHL PARCEL
We send all standard parcels via DHL. All DHL packages take only a short time until they arrive and tracking your parcel, Saturday delivery and transport insurance are all included. Within Germany, DHL also offers paying by cash on delivery and delivery to Packstations (except large parcels with wheels).
All parcels that we send via DHL are part of the DHL GoGreen program. By paying a little bit more we make sure DHL balances out all CO2 emissions that are produced on the itinerary: Optimized transport routes, vehicles with alternative drive systems and energy-efficient warehouses. There are many ways to reduce climate-damaging CO2 emissions and other environmental impacts in the transportation and storage of goods. GoGreen is the start of the DHL program for climate protection. Here, you can find more information on DHL Green Solutions.
2. SHIPPING VIA FORWARDING AGENCY
Products like cargo bikes that are too big for sending them as a DHL parcel are delivered by a forwarding agency. Depending on the product and the number of items, they are delivered in cardboard packaging or on a wooden pallet.
Attention Germany! We deliver every Cargo Bike within Germany free of charge.
SHIPPING IN CARDBOARD PACKAGING (PARTIALLY ASSEMBLED)
Delivery by forwarding agency, packaged in carton, e.g. unassembled cargo bikes or frames. With a partly assembled Yuba, you need to mount the wheels and the handlebar. If you want to order more than four bikes, please call us so we can make you an individual offer.
For deliveries to islands we generally charge an additional 145 EUR including tax.
Attention Europe! The benefit of a partly assembled bike is its smaller packing size which enables free shipping in Europe.
SHIPPING ON WOODEN PALLETS (FULLY ASSEMBLED)
When you order a fully assembled cargo bike, we send you the completely built up Yuba on a pallet. Before delivery, the forwarding agency will call you to make an appointment. Please note: the pallet will be delivered to the curb and not taken back by the forwarding agency. For deliveries to islands we generally charge an additional 145 EUR including tax. When it comes to shipping pallets outside of Germany, we would be happy to ask for a more favourable price for you.
3. DELIVERY TIME
Delivery times are noted in the respective article's detail page. When buying multiple items the respective longest delivery time applies to the whole order.